Shipping Policy

Updated November 21, 2021: Update for potential shipping delays.

Due to the ongoing Covid-19 pandemic, please continue to expect shipping delays even once your parcel is shipped. 

Currently shipping about once a week due to a broken ankle (and two babies under 2)! Thank you in advance for your understanding! 

- Katie

Shipping information: 

We ship via Canada Post unless FedEx is selected. 

Lettermail (no tracking number) will be shipped within Canada exactly as is - a stamp, no tracking number. As soon as the shipment is in the postal system, Atelier Nekozuki will can no longer be held responsible for its safe delivery and will not be held responsible for lost or misdirected parcels.

Shipping options with tracking include CAD$100 insurance. 

Free shipping (over $100CAD within Canada/USA, $200Internationally) will be shipped with tracking number.

Costs for shipping are calculated based on weight - you can preview shipping costs in your cart for your order!  

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